Recently I’ve been following a few threads on the LinkedIn, including one on sharing media lists with your clients.
I stated my opinion on that in an earlier post.
However, what’s struck me most about the ongoing discussion is the disparaging way that some of these practitioners talk about their clients.
This is the comment that really made me stop and go, wow.
I would not want my hard-earned relationships with my media friends “sullied” by bothersome clients.
I hope this woman’s clients don’t read that forum. They might not “bother” her with their business if they did. It makes me cringe for her.
Maybe I’m just especially lucky, but my clients are smart, savvy and accomplished. I can’t imagine they would do something so egregious that they would embarrass me and ruin my relationship with my media “friends.” I like to think of my relationships with clients as partnerships. We work together to accomplish a defined goal.
I also can’t imagine that my media contacts, many of whom I’ve known for decades, would shun me if a client where to call them and say something stupid. Sure, they might call me and poke fun, but they wouldn’t cut me off. Editors need us as much as we need them — today every newspaper and magazine is short staffed and if we bring them stories that are relevant and well written, they will always take our calls.
Really, we must remember that our clients are the people who pay our bills. We work on their behalf. That shouldn’t involve ridiculing them or making disparaging remarks. If a client really doesn’t appreciate your skills or talents then don’t work for them. But don’t make fun of them behind their backs.